One view of billing operations
Follow invoices, subscriptions, payments, and exceptions in one context.
Musdd Follow: billing and payment automation.
One operational platform for subscriptions, rentals, invoices, and installments, with clear visibility, consent-aware outreach, and intelligent recommendations that stay under your team's control.
Built for recurring billing and payment operations, with your team in control.
The right channel, at the right time.
Bring outreach into one clear flow and follow every outcome from the same dashboard.
- SMS
- AI calls
- Payment links
Haseem, our tax-invoicing partner
Tax invoices aligned with the Zakat, Tax and Customs Authority's requirements.
Opens in a new windowE-invoicing requirements
An integrated payment gateway
AI-powered billing and payment automation in a clear, secure payment experience.
Ready for secure connection
Why Musdd Flow?
One platform that guides the billing cycle from obligation to payment while keeping your team informed at every step.
Manage thousands of invoices and subscriptions with AI assistance.
A dashboard with clear billing and payment indicators and analysis.
Reach thousands of customers in minutes and reduce operating cost.
Accelerate cash recovery to support sustainable liquidity.
Follow up late accounts with AI calls within your settings and policies.
Operational overview
Priority cases
Monthly subscription invoiceمAl Mada Services Co.
2 days overdueSuggested recommendationSend a reminder through the permitted channel
Human review requiredView review queue
Latest activity
Consent verified
Consent-aware outreach
Channel, timing, and content respect each customer's preferences and your policies.
Human decision on sensitive steps
An intelligent recommendation never becomes an action without the required policy and approval.
Clear context. Considered action.
Billing, communication and review work together, with your team in control.
Every obligation, connected
Subscriptions, rentals, invoices and installments. Follow each obligation from creation to payment.
The right channel, with consent
Coordinate messages and calls around customer consent, contact windows and your organization’s policies.
A clearer view of receivables
Review balances, payments and exceptions in context, keeping currencies separate.
Recommendations, not unchecked actions
Inspect the context before approving a sensitive step. Your team retains control.
An accountable trail
Connect recommendations, approvals and execution to a clear record of what happened and why.
Two languages. Equal clarity.
Arabic and English interfaces, with communication that respects the customer’s language and permitted channel.
Illustrative workflows, not live data. Sensitive actions follow policy checks and required approval.
Every decision has clear context.
See the record your team needs before a suggestion becomes an operational effect.
Transaction contextLive
Annual subscription agreement
- Preferred channel: email
- Contact window: 09:00–18:00
- Latest action: no duplicate delivery
Human control at every step.
The platform produces reviewable recommendations; it does not replace your team's responsibility.
- 01
Review context
Understand the obligation, consent, and history before taking a decision.
- 02
Approve action
Apply policy and identify what requires human approval.
- 03
Act and follow up
Send through the allowed channel and follow the outcome in the same flow.
The final decision and full control remain with your team.
Start with the plan that fits your operation.
Launch offer: a month plus a free month, with 50% off.
Small business plan
Launch offer: a month plus a free month
50% offIncluded
- A dashboard to monitor system operation
- Email payment reminders
- Electronic payments: mada, Visa, Apple Pay, Samsung Pay
Not included
- AI calls
- SMS
- Meta messages
Medium and small business plan
Launch offer: a month plus a free month
50% offIncluded
- A dashboard to monitor system operation
- SMS payment reminders
- Email messages and AI calls
- Electronic payments: mada, Visa, Apple Pay, Samsung Pay
A clear operations surface for your team.
Sign in to reach your organization's secure workspace.
Overdue or difficult debts? Explore Musdd.
For debts that need professional or legal collection, explore Musdd’s specialized services.
What can you follow up with Musdd Follow?
Musdd Follow supports recurring receivables: invoices, subscriptions, rentals and installments. Teams work with obligation details, communication and payment records in one workspace with defined permissions.
How does Musdd Follow support invoices and installments?
It organizes customers, receivables and due dates, with communication and payment history in the same record. Follow-up rules, permissions and channels depend on the organization’s settings and enabled services.
Does every automated action run without approval?
Actions remain subject to organization policies, permissions and required approvals. Review channel settings and message content before enabling automated follow-up; channel availability depends on enabled integrations.
How is Musdd Follow different from Musdd?
Musdd Follow focuses on invoices, subscriptions, rentals and installments. Musdd is a separate platform for debt claims and collection follow-up, including coordination of financial legal claims within the contracted scope.
